Privacy Policy

1. Who we are

HopeBridge (“we”, “our”, “us”) operates the HopeBridge Careers CV-building, job-matching and Admin Apply services. For the purposes of POPIA, HopeBridge is the responsible party for the personal information described in this policy.

2. Information we collect

We collect the following, provided directly by you through the CV builder:

• Contact details: full name, email address, phone number, physical address, city, and LinkedIn profile link.
• Professional and educational data: academic history, qualifications, institutions, work experience, duties, skills, and languages.
• Transaction data: payment verification handled by Yoco, our payment processor, for the paid Admin Apply service. We do not store your card or bank details ourselves.

Nothing here is collected passively or from third parties. It’s only what you type into the CV builder yourself.

3. Cookies and local storage

While you’re building your CV, an in-progress draft is saved in your browser’s local storage so you can pick up where you left off if you return later. This draft stays in your browser. It is not automatically sent to or stored on our servers, and you can clear it at any time by starting a new CV or clearing your browser’s site data.

4. Purpose of processing

We process your personal information for:

• Generating your CV in the template you choose.
• Searching for South African job openings that match your qualifications and skills.
• Processing paid Admin Apply requests, where our team applies to selected openings on your behalf.

5. Security safeguards

All data transmitted between your browser and our servers is encrypted using HTTPS. Our site and backend functions run on Cloudflare’s infrastructure. Your completed CV is not stored on our servers after your session. It exists in your browser (as the in-progress draft described above) and is generated as a PDF on demand, either in your browser or via our server-side rendering step that returns the finished file directly without retaining a copy afterward.

6. Sharing and disclosure

We do not sell, rent, or trade your personal information. It is shared only in these specific, limited ways:

• Job-search matching: when you complete a CV, your skills, qualification, and city are sent to our job-search API provider (RapidAPI / JSearch) to find matching openings. This happens automatically as part of building your CV, not only when you choose to apply to a specific role.
• Prospective employers: only when you choose to apply, either yourself, via the link we provide, or through our paid Admin Apply service.
• Yoco: for payment verification on Admin Apply purchases only.
• Cloudflare: our hosting and infrastructure provider, which processes requests to our site and backend functions (including PDF generation) as part of simply running the service.

7. International data transfers

Some of the providers above, including Cloudflare’s global network and our job-search API provider, may process data on infrastructure located outside South Africa.

8. Data retention

We don’t currently retain a copy of your CV or its contents on our servers once it’s been generated. Job-search results are cached briefly at the network edge (typically up to an hour) to avoid repeating identical searches, keyed to the search terms rather than to you personally. Standard technical request logs are kept by Cloudflare as our infrastructure provider, in line with their own data practices.

9. Your rights under POPIA

As a data subject, you have the right to:

• Request access to the personal information we hold about you.
• Request correction, updating, or deletion of inaccurate or outdated data.
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator if you believe your rights under POPIA have been infringed.

Lodging a complaint with the Information Regulator

If you’re unhappy with how we’ve handled a request, or believe we’ve infringed your rights under POPIA, you can contact the Information Regulator directly:

10. Minors’ information

11. Changes to this policy

We may update this policy from time to time as our services change. The “Last updated” date at the top will reflect the most recent revision.

12. Contact us

For questions about this policy or to exercise your rights under POPIA, reach our team via email at Hopeacademy702@gmail.com or via WhatsApp at +27 67 821 6307.